itravel2000.com sucks, complaint on itravel2000.com

I was traveling to Newfoundland about 1 and half year ago and bought a ticket through itravel2000.com. On the way coming back from Newfoundland to Vancouver. itravel2000.com mistakenly provided incorrect itinerary and provided time of departure one hour behind the flight actual schedule. itravel2000.com did not apologize and did not compensate at all. I had to spend about 800 Canadian dollars flying back from Newfoundland. I have spoken to the original issuer of agent at itravel2000.com, but she was saying it was my own fault not checking with Jetsgo about the time flight leaves the New Foundland airport. And it is not their responsibility at all. Even I had written to Better Business Bureau to file to complain, they simply rejected my case and was in favor of itravel2000.com.  Better Business Bureau of course will be in favor of itravel2000 since itravel2000 is a paid member to itravel2000.   I don’t suggest anyone buy tickets from itravel2000.com at all.   This poor service will always remain in the poor managed company.